The Community Housing Industry Association has today launched a new set of national
standards to help housing providers respond effectively to domestic and family violence.

The standards include offering victim-survivors the chance to move house where required,
ensuring homes are promptly maintained, and making sure staff are trained in how to work with
victim-survivors and help them access support services.
The standards cover seven areas including:

• Building a skilled workforce
• Facilitating access to support for victim-survivors who are tenants
• Strong access, tenancy management and maintenance practice
• Monitoring of operational performance
• Advocacy and community engagement
• Maintaining and/or expanding housing services to victim-survivors
• Governance

CHIA CEO Wendy Hayhurst will launch the standards with Justine Elliot MP, Assistant Minister
for Social Services and Assistant Minister for the Prevention of Family Violence, and community
housing providers in Sydney today.

Full media release here