Improving understanding of veteran homelessness among housing providers will be the focus of a new set of industry standards, training materials and a toolkit being developed by the Department of Veterans’ Affairs (DVA) and CHIA.

Minister for Veterans’ Affairs Darren Chester said any instance of veteran homelessness was
concerning and this initiative will strengthen the relationship between housing providers, DVA, ex service organisations (ESOs) and Open Arms – Veterans and Families Counselling.
“Where DVA is made aware of a veteran who is homeless or at risk of homelessness, all of these
organisations work together to ensure they are appropriately looked after, and this joint initiative between DVA and CHIA will raise further awareness of veterans’ unique risk factors,” Mr Chester said.

“Partnering with CHIA on this work is vital as it represents all community housing providers across Australia, managing more than 100,000 rental properties, which will allow us to connect with veteran communities in all states and territories.
“The Australian Government is committed to better understanding homelessness among veterans and will continue to support initiatives, such as this one, so that we are delivering quality services to those who may be struggling post-service.”

Read the full media release here