News

The new and improved community housing benchmarking service, House Keys 2.0, is now live and fully operational!

House Keys helps CHOs provide better services for tenants by understanding in detail where your services are working well and where there’s room for improvement, compared to similar organisations.  It also helps demonstrate the performance of the sector overall and supports more effective advocacy.

The wide array of data sources used in House Keys 2.0 means more detailed analyses, with greater granularity available in both reporting and visualisations.

Feedback from CHOs has been great and the team at CHIA NSW is already hard at work developing more dashboards for the service so users can get as much out of their data as possible.

There are 33 community housing entities across the country already participating in the new House Keys, but it’s not too late for other community housing organisations to get involved in the project.   If you’re interested in signing up to House Keys 2.0, or would like a demonstration tailored for your organisation or just some more information, please reach out to Adam West via [email protected] at CHIA NSW. 

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